Owner FAQs
Answers to your common questions
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Am I required to make my property available to Section 8?
No. Participation in the Housing Voucher Program is not mandatory in every situation, but fair housing and other applicable laws must always be followed. We can discuss your specific property, local requirements, and the best approach for your leasing strategy. -
Are you licensed?
Yes, we are a licensed property management company, ensuring compliance with all relevant industry standards and regulations. -
Can I reach you after hours?
Yes, we provide an emergency contact for urgent issues. General inquiries will be handled during normal business hours. -
Can you put the money directly into my account?
Yes, we offer direct deposit for owner disbursements, ensuring a smooth and timely transfer of rental income. -
Do I get to see the lease or sign it?
As the property manager, we handle the lease signing on your behalf. Owners can receive a copy of the lease agreement in their owner portal. -
Do you sell real estate too?
Yes, and we would love to assist you as well. If you are interested in buying or selling, we can discuss all available options with you. -
How and when do I get my checks?
Owners are paid on the 10th of every month via NACHA. -
How is rent collection handled?
We offer multiple rent payment options, including online payments and traditional methods, to ensure a smooth collection process. Late payments are addressed according to lease terms. -
How long of a lease do you sign?
Lease terms vary based on market conditions and owner preferences, but standard leases are often one year long. Other lease term options may be available upon request. -
How much security deposit do you charge the tenant?
Security deposit amounts typically align with market standards and legal requirements. The specific amount may depend on factors such as rent price and tenant qualifications. -
How soon can you start managing my property?
We can begin managing your property as soon as the necessary agreements are completed and the property is ready for leasing. -
What type of properties do you manage?
We manage a variety of property types, including single-family homes and multi-family units. -
What type of reports do I get and how often?
Owners receive regular monthly financial statements detailing rent collection, expenses, and maintenance updates. Additional reports may be available upon request. -
Who holds the tenant security deposit?
Security deposits are held in a dedicated non-interest-bearing account, as required by Texas state laws.

